To make Amplinome work optimally with your practice, you can connect the chatbot to your existing appointment booking system, patient management (EHR) or other digital tools. This ensures automated processes, less manual work and seamless patient communication.
This guide shows you how to connect in just a few steps and which systems Amplinome supports.
1 ️ Benefits of integration with your practice software
🔗 Why connect Amplinome to your existing software?
✅ Automatic appointment booking: Patients book online and appointments are entered directly into your system.
✅ Patient data synchronization: Relevant information remains up to date and does not have to be entered twice.
✅ More efficient workflows: Reduces manual entries & errors, saves time for the practice team.
✅ GDPR compliance: All data is securely processed and only shared with authorized systems.
📌 Tip: If you don't have an existing system, you can also use Amplinome as a standalone solution!
2 ️ ⟶ Which systems can Amplinome connect?
Amplinome supports a wide range of practice software providers and platforms, including:
✔ Appointment management software: Doctolib, Medatixx, CGM, Samedi, eTermin
✔ Electronic Health Records (EHR): CGM, Medistar, Quincy, x.isynet
✔ Communication & messenger services: WhatsApp, Telegram, Facebook Messenger
✔ CRM & booking systems: Salesforce Health Cloud, HubSpot, Microsoft Dynamics
📌 Not sure if your system is compatible? contact us for individual advice.
3 ️ ⟶ API integration: How does the connection work?
📌 How to connect Amplinome to your practice software via the API:
1 ️ Open the Amplinome dashboard
➡ Go to the Integrations & API section
2 ️ Choose your practice software system
➡ If your system is on the list, click Connect
➡ If not, you can set up a manual API connection
3 ️ Authentication & Access
➡ You will receive a secure API key ID that you must enter into your system
➡ If necessary, you can individually configure access rights
4 ️ Testing & live broadcast
➡ After a successful connection, test the integration with a test appointment booking
📌 Tip: If you need help setting it up, our support team is ready!
4 ️ Integration without API: Alternatives for easy connections
If your system doesn't have a direct API interface, you can still integrate Amplinome:
✔ Email synchronization: The chatbot can send appointment bookings via email to the practice team
✔ Google Calendar & iCal connection: If your practice uses Google or iCal, the chatbot can automatically create entries
✔ Webhooks & CSV export: Automatic data exports for manual or automated further processing
📌 Tip: These solutions are particularly suitable for smaller practices without complex practice software.
5 ️ Security & Privacy: What you need to consider
🔒 How does Amplinome ensure that your patient data is protected?
✅ End-to-end encryption for all transferred data
✅ GDPR-compliant storage on secure EU servers
✅ Granular access control so that only authorized people can access data
📌 Important: If your practice software provider has special data protection requirements, you can set the access rights for Amplinome individually.
6 ️ Common Questions & Solutions
❓ How long does it take to set up the API connection?
➡ Usually less than 30 minutes if your system is directly compatible
❓ What if my practice software provider isn't on the list?
➡ You can use webhooks or a manual data connection via CSV export.
❓ Can I migrate the chatbot to another system later?
➡ Yes! You can connect Amplinome to new systems at any time.
📩 Any questions? Our support team is here to help! Contact us here.
🎯 Conclusion: Make your practice even more efficient with the right integration!
The direct connection to your practice software makes Amplinome the perfect digital assistant:
✔ Automatic appointment booking & management
✔ Efficient communication without manual work
✔ GDPR-compliant data usage for maximum security
🚀 Start integration now & relieve the practice team!
