Here you can find answers to the most frequently asked questions about Amplinome, our products and our service. If you have any further questions, feel free to contact us!
What is Amplinome?
Amplinome is a company that specializes in developing intelligent, AI-powered chatbots for medical practices. We were founded in 2024 by a medical student from Heidelberg University. Our solutions facilitate communication between practices and their patients and help to increase efficiency in practice.
What can our chatbot do?
Our chatbot answers common patient questions, plans appointments, provides information on practice opening hours and services, and can be individually adapted to the needs of your practice.
Can the chatbot work in multiple languages?
Yes, thanks to the advanced AI our chatbot supports all commonly used languages, what allows you to break any language barriers with your patients.
Do we store personal patient data?
No, Amplinome does not store sensitive patient data. All data is securely processed in accordance with applicable data protection laws and is only used for necessary communication purposes.
Is the chatbot easy to use?
Yes, the chatbot is designed to be user-friendly and does not require any special technical knowledge. Our support team is always available to answer any questions you may have.
How do I contact customer support?
You can always email ihor.pachkiv@amplinome.de or call us +4917665910889. We are happy to help you. And of course, you can try out our own intelligent AI chatbot at the bottom right!
Why choose Amplinome?
Amplinome combines cutting-edge AI technology (i.e, large language models) with a deep understanding of the needs of medical practices. We were founded by a medical student with the aim of responsibly facilitating your work through the latest AI and improving patient care.
Who are our solutions suitable for?
Our solutions are aimed at medical institutions such as GP practices, specialist practices, clinics, and other healthcare providers who want to improve their patient communication.
Which platforms does the chatbot work on?
The chatbot can be integrated with your website and is compatible with platforms such as WhatsApp, Telegram, Instagram, and Viber.
How secure is the data that is exchanged via the chatbot?
Data protection is our top priority. Our solutions meet all requirements of the GDPR, and data transmission is protected by cutting-edge encryption technologies.
How is the chatbot integrated into my practice?
Our team helps you integrate the chatbot into your website and other communication channels. The process is easy and quick. You are welcome to find out more contact us, ask our chat or visit our documentation page.
Where is your headquarters?
We were founded in Mannheim and Kyiv and are developing chatbot technology in these two cities.
Is there a free trial?
Yes, we offer a free trial period for two weeks so that you can try out our chatbot without obligation. You are also welcome to try out our own chatbot at the bottom right!
How much does the chatbot cost?
The costs depend on the individual requirements of your practice. Please visit the side with the current price or contact us for a tailor-made offer.
Smarter communication. Less stress. More impact.
Fast, empathetic, AI-powered – directly in your practice.
